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Thursday, September 26th, 2013

Relationships and customer care

Copier technician training programs place a high priority on establishing and maintaining customer-technician relationships. A copy machine is a long-term investment for a company. While modern machines do not break down nearly as often as many of their predecessors, it is inevitable that you will have to get repairs done throughout the life of a copier. You want to have a solid relationship with your technician to ensure that you are getting dependable service that is completed in a timely manner every time there is an issue.

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Thursday, September 26th, 2013

Are you planning to purchase or lease a new copier for your company in the near future? Are you curious about the average cost-per-copy or CPC? Most vendors bundle three costs into the CPC, which are as follows:

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Thursday, September 26th, 2013

As you assess your office copier needs, you should consider both copier speed and monthly volume. Many companies get caught up in the fancy features available when they’re shopping for a copier and don’t think about the important factors for a smart copier purchase. Keep in mind that prices are higher for copiers that have higher speed and volume capabilities.

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Thursday, September 26th, 2013

One of the most common questions that companies have when they purchase or lease a new copier is how they will be able to get parts and supplies. If you purchase a high-quality copier, repairs should be minimal, but even top of the line copiers require occasional maintenance and repairs. When you do need replacement parts or servicing for your machine, you need it right away. You don’t have days or even hours to sit around waiting for parts to get shipped and repairmen to find a time that they can schedule an appointment. You have an office to run, after all! As such, when you are shopping for a new copier, consider the following factors.

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