With networks becoming more complex each year, more and more companies are finding it advantageous to outsource some or all of the tasks, freeing up their own staff to focus on core business goals.
As you weigh your options for managed network service providers, consider the following components.
Before you can determine whether or not a provider offers the right level of customization for your business, you must assess your business objectives, requirements, and general environment. Will a given provider be able to deliver consistent performance and service to keep your company running smoothly? It is possible to use multiple vendors or providers; however, each time you bring another entity into the equation, your risk increases. It's preferable to hire a single provider that meets all of your needs.
One of the most common mistakes businesses make when selecting a network service provider is only considering the coverage they need right now. It's great to have adequate coverage for the time being, but it's likely your needs will change in the future, depending on the current goals of the company. You want a provider that can customize your package as needed.
Talk to each provider about their network reliability, availability, and security standards. Typically, these standards are laid out in the service-level agreement (SLA) between a business and the service provider. The SLA is your chance to ensure that your key parameters, as well as your desired security procedures and measurements, are defined in full. The SLA should also cover the activity for the paths, switches, routers and points of presence (POPs) across multiple vendors.
Quality Of Service
The last thing a business wants is network downtime. One hour of system-wide downtime can cost a business anywhere between $330,000 and $2.8 million. Managed network service is integral to minimizing daily interruptions and preventing major disasters. A service plan should be built around steering clear of these failures, not just recovering operations after disaster strikes. Ideally, you want a managed network service provider that guarantees 99.9% service, which equals about five minutes of downtime annually.
UCI in Amarillo offers comprehensive, flexible managed network services for companies of all sizes. From brand new start-ups to established corporations, we are here to serve you in every way that we can.